Here is the comparison table between these features of Eazybe vs Prime Sender-
What is Prime Sender?
Prime Sender provides a suite of features designed to simplify and optimize your messaging requirements. With the ability to broadcast messages and customize them, you can elevate your messages by adding attachments and captions
Prime Sender provides the following functionalities-
Productivity features
Custom messages
Updates
Prime Sender features -
Fast Reply: Streamline your responses with reply options which can be accessed without opening chat for fast response.
Notifications: Stay updated with real-time notifications, ensuring you never miss crucial messages.
Message Formatting: Customize your messages with formatting choices like bold, italic, strikethrough, and emojis to effectively convey your message.
Captions: Improve your attachments by including captions to provide better context and clarity to your messages.
Pros:
Message formatting and customization options are available.
Ability to change the language of messages.
Cons:
The absence of chat filtering capabilities.
Lack of CRM integration.
No AI features.
ADVICE - While the message formatting and customization options are beneficial, it's worth noting that editing features are already available within WhatsApp Web. This makes the additional investment in such features less cost-effective.
What is Eazybe?
Eazybe Extension offers a comprehensive solution for businesses seeking to enhance their WhatsApp communication and effortlessly integrate with CRM systems. It provides features such as CRM integrations, a Team Inbox, custom labels, funnels, and AI-driven suggestions, empowering teams to enhance customer interactions, improve organization, and increase overall productivity.
Eazybe offers a range of functionalities, including -
Productivity features
Custom features
Integration
Enhanced privacy
Artificial Intelligence
Eazybe Features -
CRM Integration: Eazybe seamlessly integrates with six well-known CRM platforms, which include HubSpot, Bitrix, Zoho, Salesforce, Webhooks, and Freshdesk. It further simplifies the process by offering automatic WhatsApp conversation backup to your CRM. This centralizes customer interactions and communications, making them easily accessible and manageable.
Artificial Intelligence: Eazybe leverages the capabilities of Chat GPT-powered AI to provide intelligent suggestions, significantly enhancing the quality and efficiency of your WhatsApp responses.
Team Inbox: The Team Inbox feature offers comprehensive visibility into your team's WhatsApp chats and analytics. It promotes effective collaboration by granting team members access to the same conversations, keeping them up-to-date on customer interactions.
Labels & Funnels: Users have the flexibility to create custom labels and categorize WhatsApp chats based on their specific requirements. This customization enhances organization and efficiency, simplifying the process of locating and managing conversations according to their importance or context. Funnels prove particularly valuable for monitoring the progress of clients or leads through defined stages.
Quick Replies: The quick reply feature empowers you to create swift responses, including attachments, for convenient use when needed.
Broadcast Message: Eazybe offers the broadcast message feature, allowing you to send messages to multiple recipients within specific labels, ensuring streamlined and efficient communication.
Eazybe Support -
Eazybe is dedicated to providing comprehensive support for its users. This includes:
Free Onboarding Assistance: Eazybe offers onboarding assistance to help users get started smoothly.
24/7 Customer Support: Regardless of the plan you choose, Eazybe ensures that you have access to round-the-clock customer support through both email and chat.
Self-Help Resources: Eazybe maintains an extensive self-help resource repository on its website, which includes FAQs with detailed answers.
Pros :
Eazybe has earned high praise from users, who have reported significant productivity improvements.
The Team Inbox feature stands out as a valuable tool for team supervision and collaboration.
Eazybe offers comprehensive CRM integration with nearly all major CRM software, providing a wide array of options for managing customer data.
Custom labels, funnels, and Google Sheets integration offer invaluable assistance in efficiently handling a sizable customer base and monitoring their progress.
Eazybe's customer support is outstanding, known for providing real-time solutions, efficient technical support, rapid response times, and user-friendly accessibility. It serves as a valuable resource for assistance and issue resolution.
Cons :
Users may experience lags when operating on a slow or unreliable internet connection.
The addition of a feature enabling direct calls from WhatsApp Web would be a valuable enhancement, enhancing the platform's functionality.
Why Eazybe stands out from others-
Eazybe stands out as a user-friendly platform that excels in simplifying the setup process and offers a wide range of features aimed at optimizing productivity. While Cooby mainly focuses on enhancing the user interface, Eazybe takes it a step further by providing the following distinct advantages:
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